The much awaited mobile Number Portability in India will go live tomorrow in Haryana. What does this mean ? This means you can keep your mobile number and change to any Telecom Operator of your choice.
Frequently Asked Questions Regarding Mobile Number Portability Mobile Expert and Leading Haryanvi Engineer Geeta compiled these Question and Answers helpful for the consumer.
Can the incumbent operator delay sending the Unique Processing Code (UPC)?
A. No. The UPC is sent by an automated system and hence the operator cannot delay it.
Q. Does the UPC have an expiry and for how many days is it valid?
A. The UPC is valid for 15 days. So the subscriber after receiving the UPC from the incumbent operator can use it till 15 days in his application for a connection with the new operator.
Q. What if the subscriber wants to stay back on the network?
A. If a subscriber after submitting the application decides against switching, he has to submit a cancellation request to the new operator within 24 hours.
Q. Can a CDMA subscriber switch to GSM?
A. Yes. A CDMA subscriber can switch to a GSM operator and vice-versa but will have to change his phone.
Q. Will all services a customer has subscribed to continue after switching?
A. The new operator will treat every switch as a new connection. The customer will have to choose from schemes that the new operator has on offer. Thus, the customer will have to apply for all additional services like voice mail facility, itemized billing, ring back tones and any other valued-added services as these will not continue automatically.
Q. What is the maximum switching off time expected?
A. Two hours. The switch over will happen between 10 pm and 5 am and the maximum switch off time (time between disconnection by existing operator and activation by new operator) is expected to be two hours.
Q. What if there is balance on prepaid subscription?
A. A prepaid customer will not be allowed to transfer the balance amount and will have to either use it or forego before switching operators. For a postpaid customer, the switching will happen only if he has cleared the last generated bill. If the postpaid customer is switching during the billing cycle the Donor will have to inform the Recipient about the dues. The Recipient will then alert the subscriber and allow him to make the payment within 15 days, failing which his connection will be deactivated
Ok. I am now ready to dump my old arrogant mobile service provider and move to a new one what do i do ?
The Mobile Number Portablity is being implemented in Phases beginning with Haryana. If you are a subscriber in Haryana, then send an SMS PORT 10 Digit Mobile Number to 1900 and follow further instructions as highlighted on Mobile India.
is there a possibility to change the operator without having the id with which the sim was being taken??
do reply
i want change operator without change number dolphin to airtel
Is the Mobile Number Portability applicable only within the state…can we get the Mobile Number Portability when we go out of the state…
I want to use aircell sim purchase from up and want to change the service from Gujarat state with same cell no. otherwise I have to pay more charges…pls. reply what to do
I am from Kerala, i am using idea prepaid connection.I wish to change this connection to bsnl without changing my number.what i want to do?
we are tata docomo subcriber,I want to change with my tatadocomo number to bsnl subcriber
IWANT CHANGE OPERATOR WITHOUT CHANGE NUMBER AIRTEL TO IDEA CELLULAR.MY MOBILE NUMBER 9810321180.
i want change operator without change number relince to airtel
I am from Gurgaon, i am using Aircel prepaid connection.I wish to change this connection to idea without changing my number.what i want to do?