IRDA’s Online facility for registering complaints against insurers
The Insurance Regulatory and Development Authority (IRDA) is currently developing an online platform where the policyholders can register their complaints, track its status and follow it up online.
This service would be provided for both life and non-life policyholders. It could either be a link on IRDA’s portal itself or a separate website, IRDA officials said.
The proposal is to have a website where any policyholder can log onto the site and register the complaint against the insurance company. He would have to provide details such as the name of the insurance company and the policy number.
On registering, the complainant would be given a log-in id number which can be used to trace the position of the complaint.
The site would be linked to the grievance redressal sites of insurance companies and would be automatically forwarded to them. Kindly register all your complaints on ComplaintBox.