Customer Vs Operator for Mobile Number Portability

The Telecom Regulator – TRAI has issued guidelines on protecting consumers interests and operators rights and entire set of regulations for smooth enabling and functioning of Mobile Number Portability in India.

It would have been nice had they adopted an approach where the consumer directly approached the MNP Agency rather than operator as the Donor Operator will have vested interest in not letting the customer go. Meanwhile, the service is slated to open for Metro City Wireless Subscribers and Circle A Cellular users from Sept-Oct-2009.