IT major Wipro and Delhi international Airport Private Limited (DAIL) have inked a ten-year total outstanding agreement to provide world class IT infrastructure and services for the Indira Gandhi International Airport (IGIA), New Delhi.
The partnership assumes significance as IGI airport’s new integrated terminal (T3) will be the gateway for the Commonwealth Games, scheduled to be held in New Delhi. Terminal 3 at IGIA will be one of the largest airport terminals in the world.
Information Technology is a key driver for critical airport operation including flight management, terminal management, ground handling and property management. The total outsourcing engagement will deliver business IT alignment for DAIL by combining leading airport solution with Wipro’s strong practices of governance, process execellance and integrated service delivery.
Wipro will be responsible for complete IT management in T3 for ten years and will deliver seamless and highly available airport IT operations. The scope includes airport specific applications, data centre, networks, security and surveillance systems and end user systems. Additionally Wipro will be responsible for managing a host of intelligent systems including building management systems, access control, public address and telephony.
For passengers, this engagement will deliver superior customer experience and for airlines, it will deliver fast efficient systems which enable quicker turnaround times.
The parties signed an agreement to form a joint venture, which would be named Wipro Airport IT services. Wipro would hold 74% in the JV and DAIL will hold 26% stake. The JV would be the innovation partner for DAIL and will focus on emerging business models anfd technologies for airports.